Shipping policy
**Shipping Policy**
Thank you for visiting and shopping at Tomare Toy Co. Below you will find information on the terms and conditions that constitute our Shipping Policy.
**1. Processing Time**
- All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
**2. Shipping Rates & Delivery Estimates**
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays can occasionally occur due to unforeseen circumstances (e.g., weather, carrier issues).
**3. Shipment Confirmation & Order Tracking**
- You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
**4. International Shipping Policy**
- We currently only ship within the continental United States.
**5. Customs, Duties, and Taxes**
- Tomare Toy Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
**6. Damages**
- Tomare Toy Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
**7. Returns Policy**
- Please review our Return Policy for detailed information about options and procedures for returning your order.
**Contact Us**
If you have any questions regarding our shipping policy, please contact us at @tomare.toys on Instagram.